Using Inclusive Language
How to communicate in ways that make everyone feel welcome and respected.
Why Inclusive Language Matters
The words we use shape how people feel in a community. Inclusive language helps everyone feel welcomed, valued, and safe.
Using inclusive language isn't about being 'politically correct' — it's about treating people with dignity.
Practical Tips
Use people's preferred pronouns and names.
Avoid assumptions about gender, sexuality, race, or ability.
Say 'people with disabilities' rather than 'disabled people' (person-first language).
Avoid stigmatising language about mental health: 'died by suicide' not 'committed suicide'.
Be mindful of cultural differences in how mental health is discussed.
Ask respectfully if you're unsure about terminology.
When You Make Mistakes
Everyone gets it wrong sometimes — what matters is how you respond.
Apologise briefly and sincerely.
Correct yourself and move on — don't over-explain or make it about you.
Learn from the experience without defensiveness.
Thank the person who corrected you — it takes courage to speak up.
Progress, not perfection, is the goal.